Privacy policy

IMAGINEPUNTACANA® with registered address at Av. Estados Unidos, antiguo cruce carretera Coco Loco a Friusa, Punta Cana, Dominican Republic) is the owner of the website and is responsible for the processing of the personal data provided by users through this website.

IMAGINEPUNTACANA® informs users of this website about its policy regarding the processing and protection of the personal data of users and customers that may be collected through browsing and use of this website.

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have and all the necessary information established by current legislation.

By using this website we understand that you have read and understood the information set out in relation to the processing of your personal data. Our main objective is to process personal data in a lawful, fair and transparent manner.

Data collected, purpose and lawfulness

The personal data processed are those provided by users through the forms available on this website and are the minimum required to send you information about our products / services, to place orders, as well as to prepare the corresponding invoices, report on the status of orders, deal with complaints and any other management derived from the provision of the service provided through this website.

These purposes are based on legal principles for processing data collected under current legislation: for the performance of a contract or the provision of a service to users, for the fulfilment of legal obligations, for legitimate interest and with the consent of users.

Data collected for the request for information through the web form

The personal data collected through the web form for the request for information is for the purpose of sending commercial information about our products and services.

The processing of the data in this specific case is legitimised by the express consent that you give us by accepting to send the information provided through the form.

Operations carried out with personal data

Personal data are recorded through the website and stored on electronic media controlled and supervised by the data controller. The media are equipped with the necessary technical and organisational measures to guarantee the confidentiality of data processing, and the staff involved in data processing operations: access, editing, deletion, etc., are trained and committed to our data protection policy.

Why are they important?

The website is accessible without the need for cookies to be enabled, although disabling cookies may prevent the website from functioning properly.

From a technical point of view, cookies allow websites to work more agile and adapted to the preferences of users, such as storing the language, the currency of the country or detecting the access device.

They establish levels of protection and security that prevent or hinder cyber-attacks against the website or its users.

They allow media managers to be aware of statistical data collected to improve the quality and experience of their services.

They are used to optimise the advertising we show to users, offering the advertising that best matches their interests.

Data retention

Personal data will be kept as long as necessary to meet the purpose / purposes for which they were.therefore we will keep your personal information while there is a contractual and / or business relationship with you or while you do not exercise your right of deletion, cancellation and / or limitation of the processing of your these cases, we will keep the information properly blocked, without giving any use, while it may be necessary for the exercise or defence of claims or may derive some kind of judicial, legal or contractual liability of its treatment, which must be addressed and for which its recovery is necessary.

Protection of minors

This website is not intended for underage users. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete such information as soon as possible.

Recipients of your personal data

We inform users that their personal data will not be communicated to third parties, except when such communication of data is covered by a legal obligation or when for the proper provision of the service or the execution of the contract it is necessary to communicate their data to other data controllers such as other group companies, data processors, etc. In cases where the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only take place if the user has given their express consent. IMAGINEPUNTACANA® maintains strict criteria for the selection of data processors and undertakes contractually with each of them to comply with and enforce compliance with the obligations established with regard to data protection.


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